While Hank is trained on professional home assessment data and industry expertise, it may occasionally make mistakes or provide incomplete information. This is called "hallucination" - it's when an AI generates responses that sound plausible but aren't fully correct. Like all current AI assistants, Hank has limitations.
For your safety and best interests, please don't rely solely on Hank's responses, especially for urgent or safety-related concerns. It's always good to verify critical information with multiple reliable sources and qualified professionals. In case of emergency, call 911. If you notice Hank has made a mistake or given unhelpful information, you can let it know by marking a response with a thumbs down.
Your use of Hank is subject to our
Terms of Service.